4928 Privacy Policy — Protecting Your Information
Your privacy is our priority. This document explains how 4928 collects, uses, and protects the personal information of users in Malaysia.
Last updated: 2026
1. Information We Collect
When you register and use the 4928 platform, we collect several categories of information to ensure the service runs smoothly and securely. This includes:
- Account information: Full name, email address, phone number, date of birth, and identification details required during registration or identity verification.
- Payment information: Details relating to the payment methods used in Malaysian Ringgit (RM / MYR) transactions, including bank name, partial account number (not full), and transaction records. We do not store complete credit or debit card information.
- Device and browser information: Device type, operating system, browser type, IP address, screen resolution, and language settings. This information is used to optimise platform display across various screen sizes, including smartphones.
- Usage data: Pages visited, session duration, in-platform actions, betting preferences, and transaction history within your account.
- Cookies and tracking technologies: Cookie files, session identifiers, and caching data to enhance user experience and ensure login functionality works correctly.
All information collection is conducted transparently. You are not required to provide additional information unless it is needed for specific functions such as withdrawal verification or account recovery.
2. How We Use Your Information
The information we collect is used solely for purposes related to the operation of the 4928 platform and user experience. The primary purposes are as follows:
- Processing account registration, identity verification, and account recovery requests.
- Processing deposits and withdrawals in MYR and verifying financial transactions.
- Contacting you regarding account updates, security notices, or customer support responses.
- Optimising your experience based on how you use the platform, including display optimisation for mobile devices.
- Detecting and preventing fraud, account misuse, and activities that violate our terms of use.
- Meeting legal and regulatory compliance obligations applicable in Malaysia.
4928 does not use your personal information for third-party marketing without your explicit consent. We do not sell user personal information to any party.
3. Cookies & Tracking Technologies
The 4928 platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve the user experience. The following types of cookies are used:
- Session cookies: Required to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your preferences such as display language and interface settings so you don't have to reconfigure them each time you log in.
- Analytics cookies: Aggregates usage data in a non-identifiable form to help us understand platform usage patterns and make improvements.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality, including your ability to log in and access account sections. Continued use of the 4928 platform after a cookie notice is displayed constitutes your consent to the use of cookies as described in this policy.
4. Data Storage, Security and Information Sharing
Storage and Security
Your personal information is stored on servers protected by appropriate technical and organisational security measures. 4928 applies encryption when transmitting sensitive data, and access to user information is restricted to authorised personnel only. Transaction records and account information are retained for as long as necessary to fulfil the original processing purposes and applicable legal obligations.
While we take reasonable precautions, no online data storage or transmission system can be guaranteed 100% secure. Users are advised to also protect their own accounts by using strong passwords and keeping login credentials private.
Third-Party Sharing
4928 does not share users' personal information with third parties except in the following situations:
- Payment service providers required to process deposits and withdrawals in RM — sharing is limited to only the information necessary.
- Government authorities or law enforcement when legally required under applicable Malaysian law.
- Technical service providers involved in platform operations, subject to binding confidentiality agreements.
In all cases of sharing, we only disclose the minimum information necessary for the relevant purpose.
5. User Rights, Policy Changes and How to Contact Us
User Rights
As a 4928 platform user, you have the following rights regarding your personal information:
- Right to access: You have the right to request a copy of the personal information we hold in relation to your account.
- Right to correction: If the information we hold is inaccurate or outdated, you may request a correction through your account settings or by contacting customer support.
- Right to erasure: You may request that your personal information be deleted, subject to applicable legal retention obligations. Deletion requests for active accounts will be processed once all pending transactions are settled.
- Right to withdraw consent: If you have previously given consent for any specific data processing, you may withdraw that consent at any time without affecting the validity of processing carried out prior to withdrawal.
Changes to the Privacy Policy
4928 reserves the right to update this privacy policy from time to time to reflect changes in data management practices, legal requirements, or new platform features. The latest version of this policy will always be available on this page with an updated revision date. Continued use of the platform after changes take effect constitutes your acceptance of the latest version of this privacy policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the management of your personal data, please contact our support team:
Support email: [email protected]
For general enquiries, you may also refer to our FAQ section ours, which covers answers to the most frequently asked questions about accounts, payments, and privacy.
Still Have Questions?
Check the FAQ for more information, or log in to your account to manage your privacy settings and personal data.